I have mixed feelings about Digital Journals article No Free Wi-Fi Biggest Hotel Guest Complaint. Should Wi-Fi really be a top priority when going on vacation? However, I don´t think it´s OK 2014 to charge that much, up to $10 an hour, for using a hotel service like Wi-Fi.

One of the biggest complaints that hotel guests have is the lack of free Wi-Fi in their rooms. Guests believe that all hotels should offer free Internet connection and think it is more important that many other hotel amenities.

Guests even ranked free Wi-Fi higher than a hotel having a swimming pool or being close to attractions and services.